Welcome to the 100 plus game FAQ Page
This page compiles the most frequently asked questions from 100 Plus Game members across Malaysia. We understand that when you encounter any confusion or issues while using our platform, you want fast, accurate answers without the wait.
The questions below are organized by category to help you find relevant information quickly. From registering a new account and making your first deposit, to understanding the withdrawal process, account security, and responsible gaming — it's all here.
If you cannot find the answer to your question on this page, our customer support team is available 24 hours a day, 7 days a week. You can reach us via live chat available within the 100 Plus Game platform or app.
Account & Registration
Deposits & Withdrawals
Games
Bonuses & Promotions
Security
App & Technical
Account & Registration
The registration process is straightforward and takes less than 3 minutes. Go to the Register, fill in your basic personal details including your full name, mobile number, and email address. You will then receive an OTP code to verify your phone number. After that, complete the KYC process by uploading a photo of your MyKad for identity verification. Your account will be active and ready to use as soon as verification is complete.
The minimum age to register and play at 100 plus game is 18. This is a legal requirement with no exceptions. All identity documents uploaded during KYC will be reviewed to ensure compliance with this age requirement. Registration by underage individuals is a serious violation and the account will be permanently closed.
No. Each individual is only permitted to hold one active account at 100 plus game. Registering multiple accounts is a violation of our Terms and Conditions and may result in the closure of all associated accounts along with forfeiture of any remaining balance. If you have an existing account and are having trouble accessing it, please contact our customer support for assistance.
Click the "Forgot password?" link on the Login. Enter your registered phone number or email and you will receive an OTP code to verify your identity. Once verified, you can set a new password immediately. If your phone number is no longer active, contact our support team with proof of identity for account recovery assistance.
KYC verification is typically completed within 5 to 15 minutes during normal business hours. In most cases, verification is near-instant through our automated system. Make sure your MyKad or passport image is clear, unblurred, and fully legible to speed up the verification process.
Deposits & Withdrawals
100 Plus Game accepts a variety of deposit methods including online bank transfer (FPX), local e-wallets such as Touch 'n Go eWallet and GrabPay, as well as debit/credit cards. All payment methods are fully supported by our system and deposits are processed instantly once payment is confirmed by your bank or payment service provider.
Withdrawals to Malaysian bank accounts are typically processed within 1 to 3 minutes for approved requests. This is among the fastest withdrawal processing times in the industry. However, requests that require additional review may take up to 24 business hours. Page Withdrawal we provide complete information on withdrawal limits and terms.
Yes, deposit limits vary by payment method. In general, the minimum deposit is RM10 while the maximum depends on your chosen payment method and membership status. VIP members enjoy higher deposit limits than regular members. For the most accurate and up-to-date limit information, please check the deposit section in your account after logging in.
Yes, this is an important requirement. The name on the bank account you register for withdrawals must exactly match the full name you used when opening your 100 plus game account and as shown on your MyKad. This is a security measure to prevent fraud and ensure your funds reach the right person. Withdrawals to third-party accounts are not permitted.
A withdrawal request may be delayed or rejected for several reasons:
- KYC verification incomplete or documents insufficient
- The wagering requirement for the bonus received has not been fulfilled
- Bank account name does not match the 100 plus game account name
- Suspicious activity detected on your account
- Daily withdrawal limit has been reached
Games
100 Plus Game offers over 500 game options spanning several major categories: online slots from world-class providers, sports betting covering football, basketball, and a wide range of other sports, fish shooting games interactive games, and Live Casino games with real dealers. All games are accessible with the same account.
Yes, all games at 100 plus game use a certified Random Number Generator (RNG) that has been independently audited by an accredited third party. The RNG ensures every game round is completely random and cannot be manipulated by any party, including the platform operator. This guarantees fairness for all players.
Some slot games offer a demo mode that lets you play for free without using real money. This is a great way to understand how a game works before wagering real money. Additionally, new members are eligible for free credits through the welcome bonus, which can be used to play without making an additional deposit, subject to bonus terms and conditions.
Bonuses & Promotions
New 100 Plus Game members are eligible for a 100% Welcome Bonus on their first deposit, meaning your deposit amount is doubled instantly. On top of that, there are free credits to try selected slot games, access to exclusive daily promotions, and automatic enrollment in the VIP loyalty program. All bonuses are activated automatically once your account is registered and verified.
Each bonus comes with different wagering requirements that must be met before you can withdraw from your bonus balance. For example, a 10x wagering requirement means you need to wager 10 times the value of the bonus received before those funds can be withdrawn. Full terms for each bonus are clearly stated in the relevant promotional terms within your account.
Weekly cashback is calculated automatically based on your total net losses for the week and credited directly to your account every Monday. You do not need to make any manual claims — everything is handled by our system. Cashback rates vary according to your VIP membership tier, with higher-tier VIP members enjoying a greater cashback rate.
Security
All your personal data is protected with bank-grade 256-bit SSL encryption. Your information is stored on secure servers and is never shared with any third party except as required by Malaysian law. Our platform fully complies with the Personal Data Protection Act 2010. For full details, please read Privacy Policy ours.
Contact our customer support team immediately via live chat in the platform or app. We will temporarily lock your account for investigation. Next, change your password and review your registered phone number for 2FA verification. We strongly recommend enabling two-factor authentication (2FA) if you have not already done so for an extra layer of protection.
Absolutely not. 100 plus game will never ask for your password, full bank card details, or OTP code via email, SMS, or live chat. If you receive any communication claiming to be from 100 plus game and requesting such sensitive information, it is a phishing attempt. Please ignore it and report it to our support team immediately.
App & Technical
You can download the official 100 Plus Game app from the Download ours. The app is available for Android and iOS devices. For Android, the APK file can be downloaded and installed directly from our website. For iOS, detailed installation instructions are provided on the download page. Always download from our official link to keep your device secure.
Try the following steps in order:
- Refresh the page or restart the app
- Clear your browser or app cache
- Check your internet connection — switch between WiFi and mobile data
- Make sure your app is updated to the latest version
- Try using a different browser if you are on the web version
Yes, the official 100 plus game app is completely safe. Our APK file has undergone rigorous security testing and is free from malware or malicious code. Always download from the official link on the Download only. Avoid downloading from unrecognized third-party sources to prevent security risks on your device.
500+
Game Selection
24/7
Customer Support
3 min
Withdrawal Process
18+
Minimum Age Requirement
Why Choose 100 Plus Game
Register & Get Started in 3 Minutes
Our streamlined registration process lets you open an account and start playing right away with no hassle or long waits.
Express Withdrawal 1–3 Minutes
Your winnings are processed quickly and sent directly to your Malaysian bank account with no unnecessary delays.
Bank-Grade Security
256-bit SSL encryption and two-factor authentication protect your account and personal information at all times.
500+ Game Options
Slots, sports, fish shooting, and Live Casino — all available on one platform accessible with a single account.
24/7 Malay-Language Support
Our support team is Malay-speaking and available to assist you at any time, including weekends and public holidays.
Integrated Mobile App
Download our app for iOS and Android and enjoy the full platform experience with an optimized interface.
Not a Member Yet?
Register for free now and enjoy over 500 games with an exclusive welcome bonus waiting for you. The registration process is simple, fast, and secure.