100 Plus Game Privacy Policy

Introduction

At 100 Plus Game, we understand how important privacy is to every member. When you register, use our platform, or contact our support team, you are trusting us with your personal information — and we take that trust seriously.

This Privacy Policy clearly explains what information we collect, why we need it, how it is used, and your rights as a member of the 100 Plus Game platform in Malaysia. By using our website or app, you agree to the practices described in this policy.

We continuously update this Privacy Policy in line with changes to local legislation and the latest industry standards. We therefore encourage you to review this page from time to time.

Information We Collect

To provide you with the best service, 100 plus game collects several categories of information depending on how you interact with our platform:

a) Account Registration Information

• Full name, username, and password (encrypted)
• Active email address
• Mobile phone number registered in Malaysia
• Date of birth (for age verification)

b) Identity Verification Information (KYC)

As part of our Know Your Customer (KYC) procedures, we require a copy of a valid identity document such as your MyKad or passport. This process is mandatory to protect you against any unauthorised use of your account and to comply with regulatory requirements.

• Copy of MyKad or passport
• Bank statement or proof of residential address

c) Financial Information

• Bank account number for deposit and withdrawal processing
• Deposit and withdrawal transaction records
• Betting and gaming history (for account management)

d) Technical Information

• IP address and device type used
• Browser and operating system data
• Platform login and logout activity logs
• Session cookies and user preferences

How We Use Your Information

The information collected is used solely for the following purposes:

• Account Management — registering and verifying your identity as a legitimate 100 plus game member.
• Transaction processing — ensuring deposit and withdrawal transactions are processed smoothly and securely to your bank account.
• Platform security — detecting and preventing fraud, money laundering, and unauthorised access.
• Service communications — sending important account-related information, promotions, and platform updates via email or SMS.
• Service improvement — analysing usage patterns to improve the gaming experience and platform interface.
• Legal compliance — fulfilling the reporting and compliance obligations set by relevant regulatory authorities in Malaysia.

We do not use your information for purposes outside the scope above without obtaining your consent first.

Sharing Information with Third Parties

100 Plus Game does not share members' personal data arbitrarily. However, there are specific situations where limited sharing is necessary:

• Payment service providers — to securely process your deposit and withdrawal transactions through approved payment channels.
• Technology solution providers — third parties who assist us in operating the platform's technical infrastructure, subject to strict data confidentiality agreements.
• Regulatory bodies and law enforcement agencies — when required by Malaysia law or a valid court order.
• Independent security audits — independent cybersecurity firms appointed to conduct regular audits and ensure our systems remain up to date.

All third parties involved in processing 100 plus game member data are required to sign a data protection agreement and comply with our security policies before any access is granted.

Use of Cookies

The 100 plus game platform uses cookies to enhance the user experience and ensure the website functions correctly. We use two types of cookies:

• Session cookies — temporary cookies that are automatically deleted when you close your browser. They are used to maintain your login session and temporary preferences.
• Persistent cookies — stored on your device for a set period, allowing us to recognise you on subsequent visits and tailor the platform experience to your preferences.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain functions of our platform.

Data Security Measures

We invest seriously in cybersecurity infrastructure to ensure your data is always protected. Key measures we practise include:

• High-grade data encryption (SSL/TLS 256-bit) for all data in transit
• Data-at-rest encryption for sensitive documents and financial information
• Two-factor authentication (2FA) for user account access and system administration
• Real-time security threat monitoring 24/7
• Regular penetration testing conducted by independent security experts
• Automatic data backups with tested disaster recovery procedures

While we take all reasonable precautions, no system can be guaranteed 100% free from cyber threats. We therefore encourage you to also keep your password secure and never share your login credentials with anyone.

Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal information we hold:

• Right of access — you may request a copy of the personal information we hold about you.
• Right to rectification — you may update or correct any inaccurate or outdated data.
• Right to withdraw consent — you may withdraw your consent to data processing at any time, subject to legal requirements.
• Right to restriction of processing — in certain circumstances, you may request that we restrict how we process your data.
• Right to erasure — you may request the deletion of your personal data upon account closure, subject to data retention obligations under applicable law.

To exercise any of the above rights, please contact the 100 plus game customer support team. We will process your request within 30 business days.

Data Retention Period

We retain your personal information for as long as your account is active or as long as it is needed for service purposes. Following account closure, certain data may be retained for a period prescribed by Malaysian law, particularly in relation to financial records and anti-money laundering (AML) requirements. Generally:

• Financial transaction records: retained for a minimum of 7 years
• KYC documents and identity verification records: retained in accordance with regulatory requirements
• System activity logs: retained for up to 2 years for security purposes
• Marketing and communication data: deleted within 90 days of receiving a deletion request

Changes to This Privacy Policy

100 Plus Game reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business needs. Any material changes will be communicated to you via your registered email or in-platform notification at least 14 days before the changes take effect.

Your continued use of the 100 plus game platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account before those changes take effect.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, our team is ready to assist you.

You can reach us by email at: [email protected]

Or visit our our FAQ for answers to frequently asked questions about privacy and account security.